Maintenance of existing Enterprise Applications implementations
and changes in end user requirements & technology place a high level
of pressure on corporate IT departments as the skill sets required typically
exceed in-house capabilities. iWare Logic helps customers meet these
challenges and derive continued value and benefits from their investments
through a spectrum of post implementation and upgrade services.
Our services include:
- Enhancements (Major / Minor)
- Configuration, Setups, Forms Customization
- Reports (New or Modification) development.
- Work on Interfaces (New or Modification) integration development.
- Work on Work Flows (New or Modification)
The key feature of our support services is the use of an offshore delivery
model. The model provides for high quality low, cost support. The model
comprises of understanding and documenting of the client's processes and
systems onsite and establishing of teams, processes and infrastructure
at the offshore center.
With the teams in place, and the procedures & processes well defined,
the Offshore Development Centre (ODC) makes deliveries at regular intervals
as per the project schedules and pre defined Service Level Agreements (SLAs).
|
