MetricEdge for HP BTO
MetricEdge – Business Intelligence for HP Service Manager
MetricEdge is the Business Intelligence solution for IT Management. MetricEdge is built over Oracle Business Intelligence platform which is a comprehensive tool, delivering a full range of BI capabilities including interactive dashboards, full ad hoc, proactive intelligence and alerts, enterprise reporting, real-time predictive intelligence, disconnected analytics etc.
The MatricEdge Solution for HP Service Manager
MetricEdge for HP Service Manager is a Business Intelligence and Reporting solution for HP Service Manager applications. Thus by providing the full gamut of BI functionality MetricEdge facilitates the provision of dynamic reporting for following HP Service Manager Applications:
- Interaction
- Incident Management
- Problem Management
- Change Management
MetricEdge Screenshot
MetricEdge PDFs
Components
MetricEdge provides:
1. 70+ reports and dashboards as per ITIL, COBIT and ISO 20000 good practices and standards
2. Inbuilt ETL tool for faster performance
3. Pre-built integration with multiple ITSM solutions from different vendors
4. Ad-hoc reporting for quick analysis
5. Drill down reports
6. Easy to customize reporting framework based on Oracle BI platform (OBIEE and OBISE1)
1. 70+ reports and dashboards as per ITIL, COBIT and ISO 20000 good practices and standards
2. Inbuilt ETL tool for faster performance
3. Pre-built integration with multiple ITSM solutions from different vendors
4. Ad-hoc reporting for quick analysis
5. Drill down reports
6. Easy to customize reporting framework based on Oracle BI platform (OBIEE and OBISE1)
People behind MetricEdge
MetricEdge built by iWareLogic which specializes in Business Intelligence and IT Management space. iWareLogic and it’s group company Vyom Labs has around 12+ years of experience in ITIL, COBIT, ISO 20000 and Business Intelligence space in training, consulting and IT Management software implementations.
