MetricEdge for HP BTO

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MetricEdge – Business Intelligence for HP Service Manager
MetricEdge is the Business Intelligence solution for IT Management. MetricEdge is built over Oracle Business Intelligence platform which is a comprehensive tool, delivering a full range of BI capabilities including interactive dashboards, full ad hoc, proactive intelligence and alerts, enterprise reporting, real-time predictive intelligence, disconnected analytics etc.
The MatricEdge Solution for HP Service Manager

MetricEdge for HP Service Manager is a Business Intelligence and Reporting solution for HP Service Manager applications. Thus by providing the full gamut of BI functionality MetricEdge facilitates the provision of dynamic reporting for following HP Service Manager Applications:

  • Interaction
  • Incident Management
  • Problem Management
  • Change Management


MetricEdge Screenshot
MetricEdge Screenshot

MetricEdge PDFs
  • MetricEdge for HP Service Manager – Datasheet Click Here
MetricEdge provides:
1. 70+ reports and dashboards as per ITIL, COBIT and ISO 20000 good practices and standards
2. Inbuilt ETL tool for faster performance
3. Pre-built integration with multiple ITSM solutions from different vendors
4. Ad-hoc reporting for quick analysis
5. Drill down reports
6. Easy to customize reporting framework based on Oracle BI platform (OBIEE and OBISE1)
People behind MetricEdge
MetricEdge built by iWare Logic which specializes in Business Intelligence and IT Management space. iWare Logic has around 12+ years of experience in ITIL, COBIT, ISO 20000 and Business Intelligence space in training, consulting and IT Management software implementations.