iWare Logic’s Siebel CRM Application Support and Managed ServicesiWare Logic provides Siebel support and professional services from the application to hardware required to make Siebel run quickly and efficiently.
iWare Logic’s Managed service offers a viable, cost-effective alternative. Our managed services offering has 2 options
A. Remote Administration Service: We provide remote administration services for various Siebel CRM application modules.
B. Application Management Service: Once the application implementation project is completed, you may want to outsource complete application management service. We take care of your Siebel application management needs end-to-end.
We offer following services under Application Management Service:1. Production Support
2. Application Changes and Maintenance
3. QA Testing Services
4. Application Development
5. Training and User Adoption Services
Key Benefits: • Flexible: You can purchase the entire offering or can buy offerings you need. For example to begin with you can opt for production support and as needed you can add Application change and maintenance to it. We have various flexible engagement models to suit your requirements
• Affordable: As a remote managed service offering you save Cost up to 50% in your spending on maintaining and administering Siebel CRM applications. Our managed services offers low, predictable and consistent fees that fit your operational budget. Plus, it eliminates the need for expensive IT resources on your end.
• Consistent: Based on our unique methodology for providing remote managed services for Siebel CRM applications you always get quick and consistent service.
iWare Logic Managed Services Delivery Center:
• Delivery center is ISO 20000 certified for IT Service Management
• Managed Services from our secure delivery center in India. Remote support and development using VPN connectivity
• Certified Engineers for Managed Services Projects – Siebel CRM Certified, ITIL Foundation Certification
• Oracle Technical Center of Excellence with 100+ team size
• iWare Logic is a Oracle Partner company and works with Oracle on various Oracle Products and applications sales and services
• iWare Logic is a Oracle Approved Education Center and a Oracle University delivery partner. So good knowledge on Siebel CRM applications and best practices within organization.
• Company has ITIL Consulting services offering and is accredited ITIL Training Company. So good knowledge on ITIL best practices within organization.
iWare Logic’s Oracle Siebel CRM applications support services includes Functional and End-User Support, Applications Support and Database Support, ranging from a fully outsourced Oracle Siebel Managed Service, to a number of support hours that you can call upon as and when you need to – and anything in-between.
Additionally, our expert Siebel CRM Consultants can work with you to upgrade, customize and troubleshoot your Siebel CRM Application, providing the latest best practice and ‘how to’ advice.
Contact iWare Logic today and get the Siebel services that your business needs to be successful.
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