Oracle’s Siebel CRM Functional Business Flow QA Testing ServicesiWare Logic provides full range CRM Testing services to customers to achieve their Business Objective. iWare Logic offers CRM Testing services for different CRM Applications such as Sales Force Automation, Contact Center, Call Center Application, Analytics, etc. iWare Logic’s Oracle Siebel CRM Testing Services alleviate the risk of system changes, such as changes in Business Process, Configurations & Integration with back-office applications , by testing the functional characteristics of your Siebel CRM instance. Testing Services provide a systematic and robust testing approach that supplements your Development & Deployment management processes, improving the performance and availability of your systems post change. The services are scalable and can be used by a range of environments, from small mission critical deployments to high volume applications with complex business flows.
Oracle Siebel CRM Business Flow Testing ServiceThe Oracle Siebel CRM Business Flow Testing Service reduces the risk of
functional failures in your implementation after any changes to the process have been
made that may impact functionality. The Business Flow Testing Service runs a predetermined set of functional tests on your instance using your specific data. Business flow tests exercise more than one application module at a time, highlighting configuration and setup issues that may affect functionality. We also do the Integration Testing between Siebel CRM and other application like back-office applications, integration middleware, network infrastructure components, and security infrastructure.
ObjectivesThe key objectives of the Oracle Siebel CRM Testing Services are:• Increased production availability due to improved production readiness
• Reduced cycle time for functional testing for upgrades installed due to automated testing of business flows
Use iWare Logic’s Oracle Siebel CRM Testing Services for:• New implementations
• New modules
• Upgrades
Customer Benefits • Certified Testing Professionals with Siebel CRM Knowledge from various Domains.
• Increased functional availability, system performance and user productivity
• More reliable and timely implementations & upgrades
• Lower total cost of ownership
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