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ITIL v3 mapping with HP Solutions

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Join this webinar on Friday, 27th May, 2011
7.00p.m. – 8.00p.m. IST (GMT +05:30)

 

The Webinar on ITIL V3 mapping with HP tools will describe how all the phases of ITIL are mapped with the available HP tools so that organizations can have a clear idea how they can integrate business application to automate end to end business process and deliver business services.
AGENDA:
1. Introduction
2. Industry Challenges – IT Pain Points
3. ITIL Processes at Rescue
4. HP Tools Mapping with ITIL Processes
5. iWareLogic in ITIL – ITSM Space