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Case Study: Oracle eBusiness Suite Development and Support Project Industry Sector: Chemical

iWare Logic > Resources  > Case Studies > Case Study: Oracle eBusiness Suite Development and Support Project Industry Sector: Chemical
Client Overview
The said customer is a leading manufacturer of organic, inorganic, fine and specialty chemicals and a world leader in 2,4 and 2,6 Xylidine. Working with our partners, customers, we seek to find better ways to meet market demands, using innovative processes and methods. Our people, our technologies and our years of expertise unite to deliver superior products and services that improve life. 

The client is using following modules in Oracle Apps – Oracle Financials (GL,AP,AR,FA), Oracle Inventory, Oracle Order management, oracle process manufacturing, Oracle Purchasing, Oracle Alert,
Oracle Costing, Some part of Oracle Project management. Oracle India Localization
There are 600 + users logging in from different branches. The servers are available on 24×7 to the end users. iWareLogic is involved in complete AppsDBA support (on total ownership basis) which includes backup, recovery, performance tuning, Oracle System Administration, Load Balancing. Consulting in additions of new modules, new components like SSL (Secured Socket Layer), Oracle internet Directory integration. Integration with customized solution. Intergration with Third Party software for Export (commercial) related solution.

The client is also involved in customization of forms, reports, work-flows. Email notification management through work-flow.

Challenges
  • Support to Oracle Apps ERP system
  • Implementation of Best Oracle Practices.
Solution
  • Total ownership of Oracle AppsDBA support on 16×7 basis
  • Excellent interaction with AppsDBA team and In house IT Team
  • Tuning with End Users to address their problems
  •  

Benefits
  • The client IT team can focus on their Core Business Requirements
  • Integration of Different Functions like Financials, Manufacturing, Order Processing and HR
  • Security and Well defined Backup and Restoration Processes
Technology Highlights
  • Point of Sale:Oracle Apps 11.5.10.2, Developer 6i
  • Back Office and Central Office: Oracle 10g, Developer 6i, Forms Load Balancing
  • Usage of Oracle Secure Backup



iWareLogic Technologies offers Offshore, Remote Oracle eBusiness Suite Development and Support Project-Chemical, India