Back
 

Customer Profile

iWare Logic > Resources  > Case Studies > Customer Profile
Customer Profile:
Client is a multi-divisional, ISO 9001 certified global company, manufacturing advanced engineering products for process and power industries to provide solutions in Energy, Efficiency and Process Automation across the World. Client has been building steam engineering and control instrumentation solutions that work for process industry. It is one of the leading companies partnering with the world technology leaders in respective fields, manufacturing products. Product portfolio covers the entire spectrum of energy generation, energy efficiency, control and instrumentation for the process industry. Client is using Oracle E-Business Suite as their core enterprise resource planning system to manage Financials, CRM, Supply Chain Distribution and Manufacturing operations in an integrated manner.
Business Need:
Client need to move on to the latest version of Oracle E-Business Suite (R12) so as to make effective use of the system and make business benefits by using the enhanced and upgraded features. Client decided to move to new system by using internal skills sets available within the organization. Client needs the simulation of the solution to decide upon the approach considering current system challenges and enhanced features of New System.
Business Challenges:
Client has upgraded from Oracle E-Business Suite 11.0.3 to 11.5.8 version and is being using the Oracle E-Business Suite system for past seven years.
Client teams are no-voice to the new features and the latest version of Oracle E-Business Suite (R12).
Client has built-up few customizations in Forms, Work-flows and Developed Reports for enabling the system to behave in the way, business needs it.
Client had list of unsolved queries related to system administration, distribution, manufacturing and financial system since long time which they wanted to get rid-off when they move the new system so as to make effective use of new features for business.
iWareLogic Partnership and Solution:
In July 2008 iWareLogic took the responsibility from the clients existing MIS and IT team to demonstrate the proof of concept from AS-IS current system to TO-BE new version system.
Scope of engagement includes:
Configuration of Setups for Oracle R12 E-Business Suite on a single Multi-Org Structure along with R12 Financials (GL, AR, AP, FA, India Localization), R12 Manufacturing (INV, WIP, BOM & Engg., Quality, MRP, Costing), R12 Distributions and Services (OM, PO, Install base, SR, Depot Repair). Upgrade of custom work-flows and design of the required Alerts. 

iWareLogic planned the proof of concept using existing system configuration and setting up a new instance to demonstrate the business implications and benefits.
iWareLogic planned for aggressive time line of 14 weeks for configuration of Oracle E-Business Suite R12.0.0 for single organization structure.
iWareLogic staffed their experienced and skilled resources for this project and delivered solution with an ‘onsite – offsite’ delivery model.
iWareLogic identified redundant customizations in existing system implementation and replaced with new in-built functionality in new system.
iWareLogic demonstrated the business cycles from Distribution and Manufacturing to Service and financials using latest version of Oracle E-Business Suite Configuration.

Business Value Delivered:
iWareLogic delivered the solution on time in-spite of numerous challenges, complexities and aggressive time lines considering the scope of this project. Customer is satisfied with the solution demonstrated and was happy for identifying that most of queries listed are solved to the business satisfaction.
Customer identified below benefits:
Platform with the latest technology stack configured with client specific setups.
Oracle R12 Distribution, Service and Manufacturing modules implemented successfully.
Oracle R12 Finance modules along with India Localization implemented successfully.
Elimination of some of the existing customizations with new functionality of R12, resulting in significant improvements and benefits over business processes.