R12 Oracle Depot Repair Fundamentals   

What you will learn:

In this course, you learn implementation considerations for Oracle Depot Repair and other prerequisite modules within the Oracle E-Business Suite. You learn how Oracle Depot Repair fits into the overall Service Request to Resolution flow. You also have an opportunity to complete hands-on practices that show the depth of the product functionality as well as the key setup considerations. The course explains the various repair types and shows you how you can manage setups and profile options to meet your unique business needs. R12 Oracle Depot Repair Fundamentals is part of the Implementation Consultant learning path and is designed to help you make strategic implementation decisions. It also provides a functional foundation that explains how the application works, which assists you in making informed choices throughout your implementation.

Learn to:

• Explain the Service Request to Depot Repair Process
• Create Repair Orders
• Process Bulk Receiving and High Volume Repairs
• Describe Prerequisite E-Business Suite Setups and Integrations

Audience:

• End Users
• Sales Consultants
• Functional Implementer
• Support Engineer
• Business Analysts

Prerequisites:

Required Prerequisites:

• R12 Oracle Service Fundamentals Ed 1
• Navigating Oracle Applications R12
• R12 Oracle Service Fundamentals

Course Objectives:

• Process a repair order
• List key integrations within the Oracle E-Business Suite for Oracle Depot Repair
• Explain key integrations within the Oracle Depot Repair user interface
• Explain bulk receiving
• Explain high volume repairs
• Confirm the prerequisite Oracle E-Business Suite setups for Oracle Depot Repair
• Set up Oralce Depot Repair
• Describe Oracle Depot Repair lookups and profile options

Course Topics:

Overview of the Service Request to Depot Repair Process

• Depot Repair Basics
• Oracle Depot Repair Solution
• Service Request to Depot Repair Flow
• Repair Types
• Repair Modes

Overview of Oracle Depot Repair within the Oracle E-Business Suite

• Oracle Depot Repair Integration
• Depot Repair Workbench
• Processing Repair Orders

Bulk Receiving and High Volume Repairs

• Explaining Bulk Receiving
• Explaining High Volume Repairs

Prerequisite E-Business Suite Setups and Integrations

• Pre-Implementation Steps
• Setup of Related Applications
• E-Business Suite Application Module Setups

Oracle Depot Repair Setups

Lookups and Profile Options

• Defining Lookup Codes
• Setting Up Profile Options
• Setting Up Profile Options for Other Applications