iWare Logic’s Oracle E-Business Suite Applications Support and Managed Services Your Oracle EBusiness Suite Application implementation project is complete and your resources are moving onto other projects. What happens when
- day to day administration of Oracle E-Business Suite Application fails?
- a bug is found?
- the business requests minor enhancements to the application?
- patches or new versions are released and need to be applied?
These issues need to be dealt with quickly, but without a dedicated team available they can be difficult to tackle.
iWare Logic’s Managed service offers a viable, cost-effective alternative. Our managed services offering has 2 options
A.Remote Administration Service: We provide remote administration services for various Oracle E-Business Suite modules in area of Financials, Supply Chain, HRMS, CRM AND Administration
B.Application Management Service: Once the application implementation project is completed, you may want to outsource complete application management service. We take care of your application management needs end-to-end. We offer following services under Application Management Service:- Production Support
- Application Changes and Maintenance
- QA Testing Services
- Application Development
- Training and User Adoption Services
Key Benefits: - Flexible: You can purchase the entire offering or can buy offerings you need. For example to begin with you can opt for production support and as needed you can add Application change and maintenance to it. We have various flexible engagement models to suit your requirements
- Affordable: As a remote managed service offering you save Cost up to 50% in your spending on maintaining and administering Oracle E-Business Suite applications Our managed services offers low, predictable and consistent fees that fit your operational budget. Plus, it eliminates the need for expensive IT resources on your end.
- Consistent: Based on our Unique Methodology for providing remote managed services for Oracle E-Business Suite applications you always get quick and consistent service.
iWare Logic Managed Services Delivery Center: - Delivery center is ISO 20000 certified for IT Service Management
- Managed Services from our secure delivery center in India. Remote support and development using VPN connectivity
- Certified Engineers for Managed Services Projects – Oracle E-Business Suite Certified, ITIL Foundation Certification
- Oracle Technical Center of Excellence with 100+ team size
- iWare Logic is a Oracle Partner company and works with Oracle on various Oracle Products and applications sales and services
- iWare Logic is a Oracle Approved Education Center and a Oracle University delivery partner. So good knowledge on Oracle E-Business Suite applications and best practices within organization.
- Company has ITIL Consulting services offering and is accredited ITIL Training Company. So good knowledge on ITIL best practices within organization.
iWare Logic’s Oracle E-Business Support services includes Functional and End-User Support, Applications Support and Database Support, ranging from a fully outsourced Oracle Managed Service, to a number of support hours that you can call upon as and when you need to – and anything in-between.
Additionally, our expert Oracle E-Business Suite Consultants can work with you to upgrade, customize and troubleshoot your Oracle E-Business Suite Application, providing the latest best practice and ‘how to’ advice.
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