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About Oracle CRM On Demand

Brought to you by the #1 company in CRM, Oracle CRM On Demand delivers a comprehensive set of tools that automate, simplify, and manage all the information your organization needs. Use Oracle CRM On Demand to bring clarity to your sales processes, help you build loyal, long-term customer relationships, accelerate productivity, boost call centre efficiency, and derive comprehensive, real-time customer intelligence.

Oracle CRM On Demand eliminates many of the headaches associated with the traditional on-premise software model. By eliminating the need for up-front capital investment, the cost of entry is significantly lower than an on-premise solution. The resources required for implementation and the time needed is also shortened. Customers also benefit from instant deployment of new versions, the ability to do basic customizations that can be instantly deployed, the provision of secure and reliable infrastructure, as well as a platform that can be easily scalable.

Oracle CRM On Demand provides a comprehensive, strategic CRM solution that goes far beyond any other software as a service offering and delivers the industry's most complete hosted CRM solution:

• Complete and comprehensive: Get everything you need for your sales, marketing, and service teams-and an optional, virtual call center.
• Superior ease of use: Drive higher adoption among users and workgroups.
• Web 2.0 features: Easily mash-up CRM with other Web applications and portals to increase productivity from within one application.
• Instant collaboration: Leverage instant-message-like features to improve team effectiveness on contacts, accounts, opportunities, and more.
• Industry-specific functionality: Get value sooner with solutions tailored for your industry.
• Embedded contact center: Get agents up and running anywhere they have access to an Internet connection and a phone.
• Award-winning analytics: Take advantage of the hosted CRM industry's only embedded analytics offering enabling real-time and historic reporting.
• Easy customization, integration, and expansion: Focus high-value resources on your business, not your IT infrastructure.
• Prebuilt integration to Oracle back-office applications: Dramatically increase sales agent productivity while ensuring your customer data is consistent and accurate.
• Low, predictable costs: Forecast IT costs effectively with pricing starting at only US$70 per user per month.
• Global: Enhance global teamwork: Oracle CRM On Demand easily supports multiple languages and currencies.
• Austin Data Center: Rest easy knowing your data is secure in Oracle's award-winning data center.
• Flexible Deployment Options: Choose between multi-tenant, single-tenant, and "at customer" SaaS deployment options, as well as the industry leading Oracle CRM suite of products offered on premise and as a managed and hosted service.

To know more about our Oracle CRM On Demand related services, please contact us